Privacy Policy

Last update: 06/2026

At Zyvoe Limited (the "Website"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how Zyvoe Limited, located at Isidorou 5, 1ST Floor, 2029 Nicosia, Cyprus ("we", "us", or "our"), collects, uses, stores, shares, and safeguards your personal information—meaning any data that can directly identify you or data about your activities on the Website when it can be linked to your identity ("Personal Data").

This Policy does not cover the collection and use of your Personal Data by our business partners (counter parties), and does not cover any information that may relate to the Company outside of the Website and self-serving platforms.

This Policy shall be considered the integral part of the terms and conditions (agreement) between you and the Company.

Before you use our Website or share any Personal Data with us, we encourage you to carefully read this Privacy Policy. You are under no obligation to provide us with your personal information. However, please note that choosing not to share certain details may limit your ability to fully benefit from all features and services offered on our Website.

We collect Personal Data

We may collect the Personal Data that you input into our Website and the data automatically generated by your use of our Website.

  • email;
  • phone number;
  • information voluntarily provided by you;
  • IP addresses and timestamps;
  • device information;
  • dates of registration and deregistration;
  • referrer-URLs that you used to connect to our Website.

Certain data may be collected by third parties' extensions on our Website. Such information may include such things as location data or contact details. We encourage you to learn about the privacy practices of those third parties.

We do not collect or process your sensitive personal data.

It is important that the Personal Data we hold about you is accurate and current. Please keep us informed if your Personal Data changes during the period for which we hold it.

Cookies are important

Cookies are small text files stored on your device (computer or mobile phone) by your web browser. These help us remember certain information about you to deliver a smoother, more personalized experience on our Website. For example, cookies allow us to offer features that enhance your visit and simplify how you navigate the site. If you prefer, you can change your browser settings to block or delete cookies. However, doing so may limit your ability to access some parts of the Website or use all of its features effectively.

Please note that third parties may also place their Cookies on our Website, and in such case, you will be subject to their privacy and cookie policies.

How we use the information collected

We collect and use the information you provide to improve your experience with our services. This includes enhancing our platform's functionality, tailoring content, and ensuring better performance. Additionally, we may use your information to communicate with you about services, updates, or offers that we believe may be relevant or helpful to you—always in line with this Privacy Policy. More information on how we use each type of the information:

  • e-mail address – to communicate with you and to send you information on products or services offered by the Company which we think you may be interested in;
  • phone number – for communication and marketing purposes, to let you know about our service and those products and services of other companies we work with;
  • information you voluntarily typed on the Website – to create your user account and facilitate payments processing;
  • such data as IP addresses, time stamps, device information, how you use the Website, referrer-URLs that you used to connect to our Website – for statistical purposes, to know your language preferences, personalize the Website and provide you with most suitable offers.

Data Retention

Your personal information data is protected by the means of physical, technical, and administrative resources to lower the risks of loss, misusage, unauthorized entry, disclosure, or alteration by a third party. To keep your data safe we apply firewall and data encryption protection and physical authorization control system.

We will keep your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as long as required by applicable law. Once this period ends, your data will be securely deleted or anonymized.

In compliance with General Data Protection Regulation, we have developed security procedures to deal with any suspected Personal Data breach. We will notify you and any applicable regulator of a breach where we are legally required to do so.

Transfer of information

Your Personal Data will only be transferred to affiliates of Zyvoe Limited, its sponsors and business partners. However, please note that if facilities belonging to the Company or one of our service providers are located in a country outside of the EEA or in a country which is not the party to the Convention for the Protection of Individuals with regard to Automatic Processing of Personal Data (1981), your Personal Data may be transferred to, processed, and stored outside the European Economic Area ("EEA") in countries where data protection laws may be less protective than the legislation where you live. By supplying us with the Personal Data, you permit its transfer outside the EEA within the bounds of such use.

When a transfer to non-European countries happens, we ensure that it takes place in accordance with this Privacy Policy and applicable laws.

Your Rights as regards Personal Data

Under the Data Protection Legislation, you may be entitled to the following rights:

  • (i) Right to access – the right to request access to the personal information we hold about you at any time. You can also ask us to correct, update, or delete that information. We provide this access free of charge unless your request is clearly unreasonable, repetitive, or excessive—in which case a fee may apply, or we may decline your request under applicable laws;
  • (ii) Right to correct – the right to have your Personal Data rectified if it is inaccurate or incomplete;
  • (iii) Right to erase – the right to request that we delete or remove your Personal Data from our system;
  • (iv) Right to restrict our use of your Personal Data – the right to "block" us from using your Personal Data or limit the way in which we can use it;
  • (v) Right to Data portability – the right to request that we move, copy or transfer your Personal Data;
  • (vi) Right to object – the right to object to our use of your Personal Data including where we use it for legitimate interests.

These rights are secured by the General Data Protection Regulation (GDPR). If you would like to use any of them – please send an email to contact@help-zyvoe.com. Furthermore, please be aware that the GDPR is implemented by Cyprus Law 125(I)/2018, on the Protection of Natural Persons with regard to the processing of personal data and on the free movement of such data.

Third-Party Links

Our Website may include links to third-party websites. Please note that we are not responsible for the privacy practices of those external sites. We recommend that you review their privacy policies whenever you leave our Website and interact with sites that collect your personal data.

Disclaimer

Isidorou 5, 1ST Floor, 2029 Nicosia, Cyprus disclaims any liability for any costs, expenses, loss of profits, harm to reputation, damages, liabilities or any other form of loss or damage you may suffer as a result of your decision to provide us with your Personal Data. This disclaimer does not apply to users from jurisdictions where such disclaimers are not allowed.

Possibility of modifications

The Company can make amendments to this Privacy Policy at any time by the means of publishing a new revised edition on the Website. In case a revised version includes any substantial changes we make, will be in effect immediately and be noted by updated date above. Your continued use of it after any such amendments shall constitute your consent to and acceptance of such amendments.

Notices

Any enquiry regarding the Personal Data provided, including the requests for access to, correction, or removal of your Personal Data, should be addressed to our data protection officer at contact@help-zyvoe.com.

Company does not provide any guaranteed response time but will make a good faith effort to answer questions within five (5) business days.